How it works

How Helpfull Works

Helpfull panelist survey
1

Build Your Survey

Choose from our three powerful survey types: questionnaire, screen recording, or webcam-enabled survey.

Use our tried-and-true survey templates or build your own from scratch! Add in custom questions and instructions for your participants.

How Helpfull panelists get chosen?
2

Select Demographics

Filter our pool of 50,000+ respondents by selecting demographic markers that perfectly match your target customer or user.

Select custom ages, income, hobbies, purchasing trends, and so much more. Find participants that will directly relate to your business's target market.

How Helpfull panelist responds back?
3

Get Results!

Most of our clients who send out questionnaires to our panelists get results within 10-20 minutes.

Watch survey results show up in real-time on your account. View detailed reports, then export your data to a .csv or Excel file for additional insights.

1

Build your survey

Our online focus group platform lets you pick from a variety of different kinds of survey types to send out. Use our pre-made templates or custom build your own survey from scratch.

Send our focus group panelists simple surveys that include pictures and videos to get feedback on; perfect for market research.

2

Select demographics

When doing research using focus groups many organizations want to send their questionnaires to specific demographics of people. Using Helpfull you'll be able to pick the specific group of people you want to get feedback from.

There are thousands of demographic combinations possible.  If we're missing a specific demographic group you need let us know! We'll run screening surveys to our focus group respondents to find the people you need.

3

Get a detailed report

Most of our clients who send out questionnaires to our panelists get results within 10-20 minutes! However for more specific demographics it may take a bit longer.

You'll see the results show up in real-time in your account. It's really exciting to watch the answers start popping up on your report page.

1

Build your survey

Our online focus group platform lets you pick from a variety of different kinds of survey types to send out. Use our pre-made templates or custom build your own survey from scratch.

Send our focus group panelists simple surveys that include pictures and videos to get feedback on; perfect for market research.

2

Select demographics

When doing research using focus groups many organizations want to send their questionnaires to specific demographics of people. Using Helpfull you'll be able to pick the specific group of people you want to get feedback from.

There are thousands of demographic combinations possible.  If we're missing a specific demographic group you need let us know! We'll run screening surveys to our focus group respondents to find the people you need.

3

Get a detailed report

Most of our clients who send out questionnaires to our panelists get results within 10-20 minutes! However for more specific demographics it may take a bit longer.

You'll see the results show up in real-time in your account. It's really exciting to watch the answers start popping up on your report page.

Types of Surveys

Questionnaires
Best for: market research, split testing, quantitative feedback, etc.


Our most popular survey format: Choose from our library of templates or create your own written survey.

Screen Recordings
Best for: UI/UX and usability testing


View participant's screens as they walk through your website, platform, or application. Find any usability gaps, and ensure your product is easy for your target audience to understand.

Webcam-Enabled Surveys
Best for: qualitative feedback and focus groups


Create a virtual focus group! View participant facial reactions and recorded feedback as they complete a screen recorded task or answer the questions provided to them. Receive more genuine, realtime feedback than traditional written surveys.

See Why So Many People Choose Helpfull

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Fastest results

Most of our surveys will have a complete set of results in under 30 minutes. Watch in real time as feedback pops up onto your screen!

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Demographics

Select demographic markers to target your ideal customer. Choose from over 500 possible demographic combinations.

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Ease of use

So easy, your grandma could use it. Our powerful enterprise-level platform is designed with users of all abilities in mind.  

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Best support

Our amazing support team is here to help you with any questions or issues that pop up. You can email, web chat or call us at any time.

FAQs

How much does it cost?
Where are your participants located?
How long does it take to get my survey results back?

Send Your First Survey Today!

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